Terms & Conditions

Effective Date: September 24, 2025

1. Service Eligibility

  • You must be 18+ to register independently. Minors may participate with guardian consent.

  • You are responsible for ensuring you are medically fit for Pilates.

  • Grip socks are mandatory for reformer classes.

  • Respectful behavior towards instructors and clients is required.

2. Bookings & Class Policies

  • Advance booking is strongly recommended.

  • Cancellations must be made at least 2 hours before class to retain credits.

  • Late cancellations or no-shows result in loss of class credit.

  • Arrive early; late entry is not permitted once class begins.

  • If a class is canceled by us, credits or refunds will be provided.

3. Memberships, Packages & Payments

  • Class packages expire 3 months from first use.

  • Packages are non-transferable and non-refundable.

  • Memberships may auto-renew unless canceled before the billing date.

  • Payments must be kept up to date.

  • All sales are final except where required by law or due to studio closure.

4. Studio Rules & Etiquette

  • Check in on arrival, remove shoes, and silence phones.

  • Follow instructor guidance and clean equipment after use.

  • Water in closed bottles only; no food in studio space.

  • Children and pets not permitted, except service animals.

  • Personal belongings are your responsibility.

5. Assumption of Risk & Waiver

  • Pilates involves inherent risks. By participating, you assume responsibility for any injuries.

  • Atria Pilates is not liable for injuries or damages, except where prohibited by law.

  • You agree to indemnify Atria Pilates for damages caused by your negligence or misconduct.

  • We do not guarantee fitness or health outcomes.

6. Miscellaneous

  • Atria Pilates is not responsible for loss/theft of personal property.

  • All website and studio content is our intellectual property.

  • Linked third-party sites are accessed at your own risk.

  • These Terms are governed by the laws of Ontario, Canada.

  • We may update these Terms; continued use means acceptance of changes.

Contact

Atria Pilates
220 Queen St S, Second Floor
Mississauga, ON, Canada L5M 1L5
Email: info@atriapilates.ca
Phone: (289) 872-8742